Online Shopping Fast Facts!

We appreciate the increase in our online orders! To make things clearer about how the online ordering works, here are some useful fast facts:

> When checking the availability of books in our store, books that say "on our shelves now" are the ones that are in our store. However, they may be on hold for someone else.

> For most other availabilities, it usually takes us up to a week to get the books into the store. Bad weather or other uncontrollable events may delay the order.

Pre-Order: The Madness of Crowds (Louise Penny)

It starts innocently enough. While the residents of the Québec village of Three Pines take advantage of the deep snow to ski and toboggan, to drink hot chocolate in the bistro and share meals together, the Chief Inspector finds his holiday with his family interrupted by a simple request- providing security for a non-event. While he is perplexed as to why the head of homicide for the Sûreté du Québec would be assigned this task, it sounds easy enough.

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The Madness of Crowds: A Novel (Chief Inspector Gamache Novel #17) Cover Image
ISBN: 9781250145260
Availability: Pre-Order Now!
Published: Minotaur Books - August 24th, 2021

Chief Inspector Armand Gamache returns to Three Pines in #1 New York Times bestseller Louise Penny's latest spellbinding novel

You’re a coward.

Time and again, as the New Year approaches, that charge is leveled against Armand Gamache.

It starts innocently enough.

Don Ruff at the Learned Owl [6/26]

Don Ruff will be at the Learned Owl on June 26th from 1 to 3pm. He will be signing his new book, Customer Service: The Art of the Impossible


Customer Service: The Art of the Impossible Cover Image
ISBN: 9798563094628
Availability: On Our Shelves Now - Click for Details
(This book cannot be returned.)
Published: Independently Published - December 9th, 2020

This fictional portrayal is a humorous look at corporate retail trying to serve their two masters, Customers and Stockholders. Customers want to give up as little amount of money as possible. Stockholders want customers to spend as much money as possible. Corporate tries to please both masters. The brave savvy heroic customer service associate keeps the enterprise going.

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