Customer Service: The Art of the Impossible (Paperback)
$14.95
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(This book cannot be returned.)
(This book cannot be returned.)
Description
This fictional portrayal is a humorous look at corporate retail trying to serve their two masters, Customers and Stockholders. Customers want to give up as little amount of money as possible. Stockholders want customers to spend as much money as possible. Corporate tries to please both masters. The brave savvy heroic customer service associate keeps the enterprise going. The customer service associates are the heros and heroines.
